Frequently Asked Questions

Everything you need to know about shopping with Princess Highway

How long does shipping take?

Standard shipping within Australia typically takes 3-7 business days, while international shipping can take up to 15 business days depending on your location.

What is your return policy?

We offer returns on all full-priced items within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached.

How do I find the right size?

Each product page features a detailed size guide. Our vintage-inspired cuts may vary, so we recommend comparing your measurements to our chart for the perfect fit.

Do you offer buy now, pay later options?

Yes, we accept Afterpay, Klarna, and Zip Pay for all Australian customers, allowing you to split your purchase into interest-free installments.

Can I change or cancel my order?

Once an order is placed, it is processed quickly by our warehouse. Please contact our customer service team immediately, and we will do our best to accommodate changes before dispatch.

Are your garments ethically produced?

We are committed to ethical manufacturing and work closely with our suppliers to ensure fair labor practices and safe working conditions across our supply chain.